iPhone 4s are in short supply but how long do we have to wait? On or about 3 August this year my husband got a call from Telstra, our current service provider for home, mobile and internet. My husband was offered a fantastic deal - new iPhone 4 for no cost, bundled capped deal on our home phone, more download on our internet connection, all for far less than we're paying now. They'd send it to us as soon as they got one in stock. We're still waiting for the iPhone. As I write this, it's nearly October. Telstra's contracts department itself, whose representative contacted us, doesn't have any in stock. Priority shipments of this still apparently scarce bit of kit (which I see people using all the time lately) go to Telstra shops. They don't appear to put any aside to send out to existing long-term clients who have agreed to a new contract. We spoke to the Telstra contracts/sales people ten days ago. Their advice was to go to the nearest Telstra shop, explain the situation, produce a phone bill so they could verify our account details and we'd get the iPhone there and then. So we went to the overwhelming retail hell of Westfield Parramatta, only to be told - you know what's coming - they had no phones in stock. They get deliveries on Wednesday afternoons apparently and by the time we got there on Saturday they were sold out. We rang up on Wednesday this week but the shipment was running late. After explaining the situation once again to the nice people at the shop they agreed to put us on a list to receive the phone since we'd been waiting several weeks. They don't, they said, put people like us on shop waiting lists as we're already on a list with the Telstra sales office. However...they'd ring when it was in stock. That was two days ago. My husband rang them ten minutes ago figuring they must have received their shipment. The phones came in and went out. We were down the bottom of the list. No phone for us. Better luck next time. This is pathetic customer service. We have no choice with our internet connection as we're too far from the local exchange to get ADSL so we're stuck with cable - in this case, Telstra. We don't have a wide choice of reputable suppliers. It makes sense to bundle our bills with one supplier who can give us a discount. We do like the 3G coverage my husband gets with his current Telstra iPhone3 (which I'll be getting when he gets his iPhone 4, which may possibly be when iPhone5 is released). That's one good thing Telstra has got going for it which the other phone companies can't quite match yet. But I am so *&%^%^ annoyed with Telstra. They are messing us around. They promise but they can't deliver. Has anyone out there experienced the same waiting time, wasted journeys and sheer ineptitude?