It's every business' delight to get on the front page of Google - without paying for advertising. I achieved it this week for my client CATitude. As I've mentioned before in this blog, Sharon of CATitude runs a cat-sitting business on Sydney's lower north shore. She is a startup who has performed thorough competitive analysis and her direct competitors in her geographical niche aren't many. Getting a good response from search engines should not have been a difficult task.
Our biggest hurdle was pushing Google to respider the site once it was built. We'd put a custom 'coming soon' page in place and it took almost four days following completion of the site to encourage the search engine to swing by again. Other pages in the site were showing up in searches, albeit on page 3 and beyond when you typed in a search such as 'cat sitting services Sydney lower north shore'.
One way to encourage a respider is to join online directories and get your social media happening. Sharon started to advertise her business on gumtree, I got busy adding CATitude to other directories and search engines. Needless to say we had already tweaked as much as we could for Sharon through Google Analytics and Webmaster tools and got Google+1 happening. We did use some other SEO secrets but well, secrets are secrets, and Sharon has paid for my service so secrets they shall remain unless you'd like to hire me too.
As I write this, CATitude is on the front page of Google not for just 'cat sitting services Sydney lower north shore' but for the more general search of 'cat sitting Sydney', where there are MANY competitors. As with any search engine there is no guarantee how long it will stay on page one; we have coached Sharon in making sure new content is added frequently, which does help. But for a startup business who has just secured its first client as a result of an internet search, it's gratifying and rewarding.
Another of my recent SEO jobs has been to elevate the search engine results for Harris Crime Prevention Services, and that site is also currently on the front page of Google when you search for 'security consultants Sydney', which is owner Leon Harris' preferred search term he wanted improved results for. He was already doing well with 'CPTED consultant Sydney' (a specialised area of security and crime prevention) and it's been a long hard slog inching him up to the front page.
SEO isn't something you do once and forget about. It's like a plant or tree, it needs regular nurturing. Typically I will put in several hours initially establishing a SEO presence for a client as well as building SEO into the content of the site itself. It's a complex animal as search engine algorithms change and improve on a regular basis. If you're wondering why I no longer do sites for $495, SEO is the reason; it takes time and keyword research. It's also worth the money, if you do care about getting a good search engine ranking. I would recommend that clients revisit their SEO status on a regular basis, particularly if their site is slipping back in the search engines. There is always some tweaking we can do to get you back up there.
search engine optimisation
Who doesn’t have a website? Hands up! If you’re in the hospitality or retail industry or you’re a tradie, you might be able to get by having a listing on a website such as etradesman.com.au, truelocal, or eatability.com.au
However, you can say much more about yourself and your business with your own website and your own domain name. If your business is a consultancy, for example, a website is a must. Even if it's only one page, it's a far more personal and professional look for your company name and brand than just a listing on a site that uses the same template for every listing.
If you own a website, it does need regular care and feeding though. Think of it as a pet or a tamagochi. If you don’t look after it, it’ll die.
Who out there has updated their site in the last week? Couple of weeks? Last month? Any time in the last year?
Imagine you’re a visitor to your own website. You read that the last bit of news posted there was in 2007, and the copyright info at the bottom says 2008. Hmm, you think, perhaps Joe Bloggs is so busy he can’t update his site, or perhaps his business has gone down the tubes and he can’t be bothered any more.
Your website is there working for you 24 hours a day, 7 days a week. You need to keep it looking fresh.
For example, you have to give people a hook to connect with you. Have a call to action on your home page, such as Special offer for June 2010. 5% discount to all new clients. Or Contact us for your free report on FairWork. Make sure you change your 'hook' regularly.
If you enjoy talking and writing about what you do or your industry, consider writing a blog and having the latest posts show up on your home page. You’ll have to make time to maintain the pace though – nobody’s going to return if the last blog entry was six months ago.
Make sure you have Search Engine Optimisation on each page of your site, to help you through the rankings. Reciprocal links with other sites help you too.
Consider using Google adwords. This is a cheap and cost-effective way of advertising and because it can be tightly targeted demographically is an excellent spend for your dollar.
Do you know who’s visiting your site? You should have access to your statistics or have Google analytics installed. You should be able to find out from your stats what people are typing into search engines to find you, and what other sites have referred you. If you discover the majority of visits to your site are from your Mum showing you off to her friends, you have a problem with your search engine optimisation.
Add "Share" and RSS options to your site, so people can tell their friends about you or see when your site changes and new content is added.
And of course add your social media links - preferably with the smart little icons you can download from Twitter, LinkedIn, Facebook, YouTube etc. If you use Twitter as part of your internet and social marketing strategy, have a Twitter feed on the home page of your site. I'll be writing more on branding and using social media soon in another post and how you can use viral marketing to enhance your online presence.